Inside Sales Support Customer Service & Call Center - Grand Island, NE at Geebo

Inside Sales Support

Bosselman Administrative Services, Inc Bosselman Administrative Services, Inc Grand Island, NE Grand Island, NE Full-time Full-time Estimated:
$37.
2K - $47.
1K a year Estimated:
$37.
2K - $47.
1K a year Overview:
JOIN OUR TEAM! Inside Sales Support is responsible for generating leads, advancing the sales process, and assisting in the achievement of opportunity-based sales quotas.
Inside Sales Support will conduct research to identify leads and reach business targets through telephone, email, and webinars.
Inside Sales Support will also actively participate in the planning and execution of company marketing activities providing vital input based on their interactions with customers/prospects.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities:
Sources new sales opportunities through outbound and/or inbound customer prequalification calls on a daily basis in accordance with standard procedures on every call.
Routes qualified opportunities to the appropriate sales representative for further development and closure.
Researches customers, identifies key players and generates interest.
Understands customer needs and requirements.
Responds immediately and professionally to customer issues.
Conducts welcome and check-in calls to existing customer base.
Teams with channel partners to build pipeline and close deals.
Performs effective online demos to customers.
Reviews status of delinquent accounts with customers.
Provides bi-daily reviews of decline reports.
Works closely with other departments and external customers to resolve billing issues.
Maintains accurate and organized customer files.
Works with sales managers on timely and accurate end of month reporting.
Assists with annual budgets and forecasting.
Prepares annual reports and retail trade reports.
Communicates with co-workers, management and customers/prospects in a courteous and professional manner.
Utilizes Microsoft Office and CRM software such as Salesforce.
com to research current customers and potential prospects regarding dollars/gallons data.
Attends management and training meetings, as required.
Communicates with locations on a regular basis.
Assists in setup of Pilot, AMBEST, Fleet Select, Direct Bill Fuel and Boss Shop customer programs.
Additional Job Requirements/Duties:
Assists with other duties, as assigned.
Supervisory
Responsibilities:
This position has no supervisory responsibilities.
Qualifications:
Minimum
Qualifications:
Strong verbal and written communication skills.
Solid listening and presentation skills.
Must be organized and have excellent problem-solving skills.
Ability to meet assigned deadlines.
Familiar with Microsoft Office, and CRM software such as Salesforce.
com.
Must be able to communicate in English, and Spanish (Optional).
- IF APPLICABLE.
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Reporting for work in a timely manner when scheduled.
Must project a positive attitude.
Physical Requirements:
The physical demands described here are representative of those that must be met by the Inside Sales Support to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
The employee in this job must occasionally lift and/or move up to 40 lbs.
; and the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear in the normal course of performing the duties of this job.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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