Hotel Assistant Manager
Bosselman Motels, Inc Bosselman Motels, Inc Grand Island, NE Grand Island, NE Full-time Full-time Estimated:
$35.
6K - $45K a year Estimated:
$35.
6K - $45K a year Overview:
JOIN OUR TEAM! The Hotel Assistant Manager is responsible for assisting the Hotel Manager in all aspects of the motel operation.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities:
Ensure uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook.
Ensure that all staff is in proper uniform and neat in appearance.
Greet and register guests.
Collect the proper payment including any cash deposits.
Answer phones in a friendly manner by stating the Hotel name, city and your name.
Take reservations via phone or walk-in.
Keep your work area clean, stocked, and organized at all times.
Brew and serve coffee as needed.
As guests check out begin stripping linens and towels from the rooms.
Sort and begin laundry as it arrives in the laundry room.
Ensure the lobby and laundry area is clean and in working order.
Keep employee rest room and lobby restroom maintained.
Perform all laundry functions including sorting, washing, drying and folding.
Set up and verify all wake- up calls.
Light shoveling and salting of sidewalks and entryways during winter season.
End of shift balance all invoices, cash and check transactions.
Assist General Manager to oversee and work in all departments each week and have a complete understanding of all job duties.
Support follow-up and implementation of company training procedures.
Work with all staff to maintain customer service and brand standard goals.
Work collectively with the Manager to ensure that the cleanliness, organization, and overall appearance of the facility meets company and franchise standards and is in proper working order inside and outside.
Assist General Manager to ensure that employee performance and wage reviews are completed in a timely manner.
Demonstrate Bosselman company values and lead your team by example.
Coach team members in areas on which improvement is needed.
Enforce and practice all company safety procedures to ensure a safe environment for employees and customers.
Assist General Manager with staff issues as needed.
Manage staff and operations in the absence of the General Manager.
Support front office duties and resolve problems as needed.
Report all concerns assistant manager to the General Manager.
Record money earned and spent through daily paperwork and proper Bosselman corporate channels.
Assist the General Manager to answer questions about hotel policies and services, along with guest complaints, reviews and surveys.
Assist the General Manager to purchase supplies and schedule services as needed.
In the absence of the General Manager, assign duties to staff and schedule shifts.
Work with the General Manager to meet monthly, quarterly and annual financial goals.
Attend weekly and annual managers meetings.
Cover shifts as needed.
Attend and complete any required brand standard training or conferences.
Complete all Bosselman LMS training.
Provide friendly and competent customer service with a smile.
Reporting for work in a timely manner when scheduled with regular and consistent attendance.
Additional Job Duties:
Assisting in other duties, as assigned in a timely manner.
Supervisory
Responsibilities:
Directly supervises 5 or more employees.
Qualifications:
Education and/or Experience (include certs or licenses needed):
One to three years motel/hotel experience preferred.
Minimum
Qualifications:
Display use of good judgment and demonstrate leadership capabilities.
Must have basic computer skills.
Current valid driver's license and be insurable to drive.
Must be able to work 40 hours a week.
Must have reliable transportation and phone.
Must be available to work holidays, weekends, or any shift needed.
Must be able to communicate in English.
- IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements:
The physical demands described here are representative of those that must be met by the Hotel Assistant Manager to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs.
, while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$35.
6K - $45K a year Estimated:
$35.
6K - $45K a year Overview:
JOIN OUR TEAM! The Hotel Assistant Manager is responsible for assisting the Hotel Manager in all aspects of the motel operation.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities:
Ensure uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook.
Ensure that all staff is in proper uniform and neat in appearance.
Greet and register guests.
Collect the proper payment including any cash deposits.
Answer phones in a friendly manner by stating the Hotel name, city and your name.
Take reservations via phone or walk-in.
Keep your work area clean, stocked, and organized at all times.
Brew and serve coffee as needed.
As guests check out begin stripping linens and towels from the rooms.
Sort and begin laundry as it arrives in the laundry room.
Ensure the lobby and laundry area is clean and in working order.
Keep employee rest room and lobby restroom maintained.
Perform all laundry functions including sorting, washing, drying and folding.
Set up and verify all wake- up calls.
Light shoveling and salting of sidewalks and entryways during winter season.
End of shift balance all invoices, cash and check transactions.
Assist General Manager to oversee and work in all departments each week and have a complete understanding of all job duties.
Support follow-up and implementation of company training procedures.
Work with all staff to maintain customer service and brand standard goals.
Work collectively with the Manager to ensure that the cleanliness, organization, and overall appearance of the facility meets company and franchise standards and is in proper working order inside and outside.
Assist General Manager to ensure that employee performance and wage reviews are completed in a timely manner.
Demonstrate Bosselman company values and lead your team by example.
Coach team members in areas on which improvement is needed.
Enforce and practice all company safety procedures to ensure a safe environment for employees and customers.
Assist General Manager with staff issues as needed.
Manage staff and operations in the absence of the General Manager.
Support front office duties and resolve problems as needed.
Report all concerns assistant manager to the General Manager.
Record money earned and spent through daily paperwork and proper Bosselman corporate channels.
Assist the General Manager to answer questions about hotel policies and services, along with guest complaints, reviews and surveys.
Assist the General Manager to purchase supplies and schedule services as needed.
In the absence of the General Manager, assign duties to staff and schedule shifts.
Work with the General Manager to meet monthly, quarterly and annual financial goals.
Attend weekly and annual managers meetings.
Cover shifts as needed.
Attend and complete any required brand standard training or conferences.
Complete all Bosselman LMS training.
Provide friendly and competent customer service with a smile.
Reporting for work in a timely manner when scheduled with regular and consistent attendance.
Additional Job Duties:
Assisting in other duties, as assigned in a timely manner.
Supervisory
Responsibilities:
Directly supervises 5 or more employees.
Qualifications:
Education and/or Experience (include certs or licenses needed):
One to three years motel/hotel experience preferred.
Minimum
Qualifications:
Display use of good judgment and demonstrate leadership capabilities.
Must have basic computer skills.
Current valid driver's license and be insurable to drive.
Must be able to work 40 hours a week.
Must have reliable transportation and phone.
Must be available to work holidays, weekends, or any shift needed.
Must be able to communicate in English.
- IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements:
The physical demands described here are representative of those that must be met by the Hotel Assistant Manager to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs.
, while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
