Program Support Assistant (Extended Care and Rehab)
The position will support the CLC Program with performing a wide range of activities that may change periodically due to a variety of factors. The duties of the position include but are not limited to:
Practical knowledge of the purpose of EC&R professions, knowledge of VA and CLC mission and policies, VA's commitment to the Veterans and the agency programs and activities associated with this commitment. Proven administrative skills to assist with a wide variety of documents, reports, forms, general correspondence, & meeting minutes. Proficiency of excel spreadsheets, Microsoft Word, PowerPoint, CPRS, VISTA, VSSC, & Maximo is necessary; and timekeeping in VATAS is highly desirable. Other duties include EIL (inventory) management; assisting the team with Performance Improvement (PI) and emergency preparedness. The ability to work independently, including setting priorities while coordinating work to meet competing deadlines. Must possess the ability to analyze records for deficiencies and maintain accurate databases. Provide superb customer service to elderly Veterans over the phone or in person. May receive phone calls and triage their priority before dispersing them to the members of the Program. Provide superb customer service to coworkers, CLC Team members, and all others. Performs other duties as assigned. A valid drivers license is required. Work Schedule:
Monday through Friday, 8 hour day shifts. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Extended Care and Rehab)/PD70239A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
preparing reports, utilizing Microsoft Word, Excel, Power Point, CPRS, VISTA, VSSC, Maximo, Outlook and serving as a Timekeeper using the VATAS system. Preparing memoranda, letters, policies and procedures, ordering supplies. You will be rated on the following Competencies for this position:
Attention to DetailClericalCommunicationsComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly of a sedentary nature with some lifting of light boxes required. Driving to alternate sites within the VISN 23 boundaries may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Practical knowledge of the purpose of EC&R professions, knowledge of VA and CLC mission and policies, VA's commitment to the Veterans and the agency programs and activities associated with this commitment. Proven administrative skills to assist with a wide variety of documents, reports, forms, general correspondence, & meeting minutes. Proficiency of excel spreadsheets, Microsoft Word, PowerPoint, CPRS, VISTA, VSSC, & Maximo is necessary; and timekeeping in VATAS is highly desirable. Other duties include EIL (inventory) management; assisting the team with Performance Improvement (PI) and emergency preparedness. The ability to work independently, including setting priorities while coordinating work to meet competing deadlines. Must possess the ability to analyze records for deficiencies and maintain accurate databases. Provide superb customer service to elderly Veterans over the phone or in person. May receive phone calls and triage their priority before dispersing them to the members of the Program. Provide superb customer service to coworkers, CLC Team members, and all others. Performs other duties as assigned. A valid drivers license is required. Work Schedule:
Monday through Friday, 8 hour day shifts. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (Extended Care and Rehab)/PD70239A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
preparing reports, utilizing Microsoft Word, Excel, Power Point, CPRS, VISTA, VSSC, Maximo, Outlook and serving as a Timekeeper using the VATAS system. Preparing memoranda, letters, policies and procedures, ordering supplies. You will be rated on the following Competencies for this position:
Attention to DetailClericalCommunicationsComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly of a sedentary nature with some lifting of light boxes required. Driving to alternate sites within the VISN 23 boundaries may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$37,843 to $49,200 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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